Orders are confirmed once payment succeeds.

Because our products are prepared specifically for customer orders, orders once placed and confirmed cannot be cancelled and are non-refundable, except where required by applicable law or where an issue is attributable to Angels Bakes.

Payment confirmation

An order is considered confirmed after successful payment verification through Razorpay. You will receive an order confirmation email with your order reference and expected delivery date.

Damaged, incorrect or missing items

If you receive an incorrect item, a missing item, or an item that is materially damaged on delivery, please contact us as soon as reasonably possible with your order reference and photographs where applicable. We will review the issue and, where appropriate, arrange a replacement or other remedy.

Failed or reversed payments

If a payment fails, is reversed, or is not captured by Razorpay, the order will not be treated as a successfully paid order until payment is confirmed.

Contact

For order issues, email support@angelsbakes.co.in with your order reference.